Common Questions and Problem-Solving

Even well-prepared travellers encounter confusion. Here’s how to handle common situations:

“The train I want is sold out”: TRA sells standing-room tickets（無座票）at reduced prices for trains that have sold all seats for some routes. You’ll stand in aisles or vestibules, which is uncomfortable but possible for shorter journeys. Alternatively, check local trains（區間車）which don’t require reservations but take longer. Finally, consider buses on the same route.

“I’ve tapped in to metro but want to exit without travelling”: Approach station staff at the exit gates. Explain the situation and they’ll manually process your exit, typically without charging a fare since you didn’t travel.

“Traffic makes me nervous about crossing streets”: Taiwan’s traffic is intimidating but navigable with precautions. Cross at marked crossings when signals indicate. However, vehicles routinely turn through crossings without yielding fully, make sure you have eye contact with drivers, proceed confidently but watchfully, don’t assume right-of-way stops approaching vehicles. Some locals jaywalk fearlessly; don’t emulate this until you understand traffic flow patterns. When truly nervous, follow local pedestrians.

“Google Maps suggests a route that seems wrong”: Trust your instincts. Google sometimes routes pedestrians through alleys, building complexes, or routes that look correct on maps but prove confusing in reality. Cross-reference with what you see around you. Don’t hesitate to ask directions. Many Taiwanese help enthusiastically despite limited English. Pointing at maps on your phone transcends language barriers.

“Is it safe travelling alone at night”: Taiwan ranks among Asia’s safest destinations. Metro, trains, and buses operate safely at night. Just exercise normal precautions like staying aware of surroundings. Taxis at night feel safe; use app-based services for added security and fixed pricing. The main risk involves scooters and traffic because visibility drops significantly at night, making accidents more likely. Avoid walking on unlit rural roads where scooters and cars won’t see you.

“Are there travel passes for public transportation”: Yes, you can find some travel passes in major cities. Please visit the official website (you can find the related information via the keyword: City name + pass) for more details.